Information about FlixTrain railway company
- Flixtrain is a subsidiary of the German bus company FlixBus and was created following the takeover of the German railway company Locomore and to manage the partnerships with the Czech railway company LEO Express, Westbahn and with KVB (Kölner Verkehrs-Betriebe AG).
- Flixtrain train ticket prices start at 5€.
- The German bus company FlixTrain bought the railway company Locomore in August 2017 following its insolvency. Locomore train company had recently been launched in 2016. Its aim was to compete with Deutsch Bahn.
- How will the management of the new Flixtrain company from FlixBus work?
- Czech company LEO Express will provide transport services (operational management).
- Locomore tickets will be sold on the FlixBus platform (commercial part).
- The first operational train line was launched on 24 August between Berlin, Hanover and Stuttgart.
- FlixTrain was officially launched in March 2018.
- In 2020, FlixMobility launched FlixCar in France, a carpooling platform to offer an increasingly integrated and enriched transport network.
Main FlixTrain destinations in Germany
Network map - FlixTrain lines in Germany
Some FlixTrain destinations in Germany
- Train Berlin Stuttgart from 10€.
- Train Frankfurt Stuttgart from 5€.
- Train Berlin Frankfurt from 10€.
All stops on the FlixTrain train line:
- Stuttgart
- Vaihingen
- Heidelberg
- Darmstadt
- Frankfurt
- Hanau
- Fulda
- Kassel
- Göttingen
- Hanover
- Wolfsburg
- Berlin
FAQ FlixTrain bus company - frequently asked questions by passengers
Can I get a refund for a FlixTrain ticket if I'm late? Are pets allowed to travel on trains? Answers to all of the frequently asked questions asked by FlixTrain passengers. Please note that the conditions are the same as for Flixbus.
Ticket types, fare policies, promotions, booking FlixTrain tickets
The railway company FlixTrain offers cheap train tickets for travel in Germany compared to its main competitor, the railway company Deutsch Bahn.
How do I book a FlixTrain ticket? It's very simple, train tickets are sold on the FlixBus website. You can also book them on the FlixBus application as well as at FlixBus official ticket resellers.
Onboard access with FlixTrain
In order to board FlixTrain trains, it is mandatory to present either paper or electronic format (as a PDF or a QR code on the smartphone). It is recommended that you arrive no later than 15 minutes before departure.
Seat selection with FlixTrain
The choice of seat is unfortunately not available. A seat will be assigned to you directly.
Safety, comfort and services on FlixTrain trains
As an introductory offer, FlixTrain offers free water to refresh you during your trip. Onboard FlixTrain trains, you'll find a selection of drinks at the bar.
Baggage policy with FlixTrain
How much luggage can I take with me on FlixTrain? What is the weight limit per piece of luggage?
- Each passenger is allowed to take one piece of luggage free of charge (max. luggage size 80x50x30 cm, 20 kg in total) and one piece of hand luggage free of charge (42x30x18cm, 7 kg).
FlixTrain Ticket Modification, Exchange, Cancellation and Refund Policy
How do I change my ticket? How can I cancel my train ticket and get a refund?
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Modification and exchange
- It is possible to modify a reservation 15 minutes before departure.
- Ticket changes can be made on the Flixbus website or at a physical point of sale.
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Cancellation and refund
- Cancellation will result in a cancellation fee.
- The cancellation will generate a voucher corresponding to the price of the trip (deduction of possible cancellation fees).
- Reimbursement of the ticket is possible under certain conditions.
Travel Policy for Unaccompanied Minors, Children and Infants on FlixTrain
Can I travel in the best conditions with my baby or child on the trains? What is the price of a bus ticket for a baby or child?
- Children and minors between the ages of 10 and 14 are permitted to travel alone upon presentation of written confirmation from a legal guardian during the booking process that the minor is able and willing to make the journey alone and without supervision. However, they may not cross borders and make journeys with connections.
- Infants under 3 years of age are required to travel with a baby seat.
Access for people with reduced mobility onboard coaches with FlixTrain
It is advisable to contact the service so that they can make the necessary arrangements with your arrival.
- You must contact the company 36 hours before departure at the latest (24 hours a day, 7 days a week) on +4930300137100
Pet Access on Coaches with FlixTrain
Can I travel with an animal (dogs, cats, etc.) on FlixTrain? Pets are not allowed for safety reasons (except for guide and assistance dogs, which are transported free of charge and must be declared at least 36 hours before departure: +4930300137100.
FlixTrain Loyalty Program
FlixTrain does not offer a loyalty program at this time.
Where to buy FlixTrain
You can't pay online? You don't have a credit card? Tickets are sold in many FlixBus agencies throughout Europe.
Contact and phone FlixTrain
- FlixTrain website: https://www.flixtrain.com/
- FlixTrain Contact Form: https://www.flixtrain.com/company/contact-us
- Customer Service - FlixTrain phone number: +49 30 300 137 100. (open 7 days a week, 24 hours a day)